• How do I get my network account?

  How do I get my network account? Your network account will be activated when the IDM hold in your student record in myUTH is cleared.

  STEP 1
  Clear your IDM (Identity Management) Hold.See Michael Valladolid to schedule a meeting, GSBS IT Manager, room BSRB S3.8411 in person to verify your identity and clear this hold. Bring a current (not expired) state or federal issued photo ID - Drivers License, Passport.

  STEP 2
  You will be asked to provide a recovery email address, so make sure you have continued access to it. This email address can be used to reset your UTHealth password if you forget it. Your UTHealth User ID, email address and password recovery web link will be emailed to this address.

  STEP 3
  Enroll in Two-Factor Authentication

  Recover your password.

• E-Mail FAQ
  • Students are issued an official UTHealth email account, @uth.tmc.edu. Please visit theExchange Online FAQfor more info (UTHealth internal link)
  • Mailbox Storage Space: 100GB, with 100GB Archive Space)
  • The total message size for outbound messages is 100MB. That includes all parts of the message (To, From, Subject, body content, and attachments). Keep in mind that all attachments are decompressed for scanning. Also, most receiving domains usually limit their receiving message size at 25MB or 50MB.
  • Webmail:https://mail.uth.edu/
  • Microsoft Outlook Mobilefor iOS and Android.
  • Back-up youremails(Outlook client). NOTE: your email account must be configured in an Outlook email client.
  • To check your e-mail storage space, click on the SETTINGS icon (a gear shaped icon), then click VIEW ALL OUTLOOK SETTINGS, then click GENERAL and select STORAGE to view your available space.
• Anti-Virus
  Free Anti-Virus Software

  • Windows:Microsoft Security Essentials. Definition updates are free. This product is supported directly by Microsoft and requires a validated Windows license to install.
  • OS X:Sophos Anti-Virus for Mac Home Edition. Definition updates are free. This product is supported by an online community hosted on the developer's site.
• Two-Factor Authentication (Duo Mobile)

  Two-Factor Authentication (you must enroll to accessmyUTH,WebmailandEmployee Self Serviceoutside the UTHealth network and VPN)
  双因素身份验证,也称为两步authentication, adds an additional layer of assurance onto your normal login process. This is done by both verifying something you know, such as a password, and something you have, such as a phone.
  You must first enroll your phone by following these instructions. Once enrolled, you will then be able to use your phone as a second factor for applications that require two-factor authentication. You may enroll any type of phone. However, we highly recommend enrolling your smartphone with the optional smartphone app.

  On Campus Registration

  Connect to the UTHealth network using the secure Wifi Access Point UTHealth or use a computer in the GSBS Computer Lab S3.8112
  Access ourTwo-Factor Login page.
  Log in with your existing UTHealth credentials.
  If you have never enrolled, you will be prompted to enroll with enrollment instructions for your device.
  For further assistance on enrollment, pleasevisit this guide.

  Off Campus Registration (Two Options)

  • Contact the UTHealth Help Desk at (713) 486-4848. The Help Desk operational hours are Monday through Friday (North American Central Time CT) from 7:00 a.m. to 7:00 p.m. and from 8 a.m. to 5:00 p.m. on weekends.
  • Email the Solution Center atITSolutionCenter@uth.tmc.edu, andtoscheduleaWebeXmeeting
• Online Surveys

  Qualtrics, a web-based software that allows users to create surveys and generate reports, is now available to all GSBS Faculty, Students and Staff with UTHealth login credentials. AccessQualtrics at UTHealth
  Online support for Qualtrics
  Qualtrics at MD Anderson. Note: this link is only accessible within the MD Anderson network.

• Student Laptop Request

  GSBS will be making a limited number of loaner laptops available to students during the 2022 Spring Semester.

  You will be able to request a laptop with either Photoshop, GraphPad, or both programs. The length of time a laptop can be loaned for will be one calendar year. Laptops will need to be returned on or prior December 17th. If you would like to borrow the laptop longer, we request that you fill out another loaner laptop form that is appropriate to you, listed below.

  Laptop Request for students with an Advisor

  Students who are currently in a lab with an Advisor will need to have their Advisor sign and fill out the form as well. There is a field located within the form that allows you to send it to your Advisor. Once both parties have signed the form, we will reach out to the student and schedule a time for laptop pick-up.

  Laptop Request for students without an Advisor

  Students who are within Core Course and do not have an Advisor yet should use this form to request a loaner laptop.

Additional Information

• Classroom Specs
  Our classrooms are located on the 3rd floor of the M. D. Anderson Cancer Center's George and Cynthia Mitchell Basic Sciences Research Building (BSRB).

  Each classroom is equipped with the following or as otherwise noted:

  • Windows PC with PowerPoint
  • Laptop VGA Connection
  • Ethernet and WiFi
  • Webcams
  • DVD Playback through PC
  • LCD Projector w/ Screen (LCD screens in Gallick Classroom)
  • Telephone
  • Dry Erase Board
  • Document Camera (Large,GallickClassroom)
  • Podium with Microphones (Large,GallickClassroom)
  • Handheld Wireless Microphones (Large,GallickClassroom)
  • Lavalier Wireless Microphone (Large Classroom)

  Each classroom is equipped with the following or as otherwise noted:

  GSBS Information Technology Classrooms

  Room	Location	Capacity	Reconfigurable Seating	Video Conferencing	Digital Recording
  Schissler Library	BSRB S3.8351	10 to 20	No	Yes: Polycom RealPresence Group 500	No
  Conference Room	BSRB S3.8355	12	Yes	Yes: Cisco Spark	No
  Gallick Classroom	BSRB S3.8367	20 to 25	Yes	Yes: Polycom RealPresence Group 500	No
  Large Classroom	BSRB S3.8371	60 to 90	Yes	Yes: Polycom RealPresence Group 500	Yes

• MD Anderson Canvas Access

  UTHealth's Canvas Course Management System is able to accept logins from Faculty and Designees with MD Anderson login credentials. An initial setup within Canvas will be required and specific information will be needed about your MD Anderson credentials. To provide this information, please follow these steps:

  Visit the Shibboleth login pageand click on the MD Anderson logo button to login.

  After you successfully login, you will get a page that looks like the following:

  

  Copy all of the text or make a screenshot and email this information togsbs.support@uth.tmc.edu. Please include which Canvas course you are needing to be added to, with the class course number (if available, example GS02 1014)

  You will get an email when your Canvas access has been setup after around two business days.

• Classroom Reservations

  Guidelines:

  GSBS Room Reservations are limited to GSBS-related activities. Only requests from GSBS faculty, student and staff will be honored. Examples of acceptable events include:

  • Study Groups
  • Student Group Meetings
  • Student Committee Meetings
  • GSBS Faculty Meetings
  • GSBS Program Meetings
  • And other events that are school related

  While using these rooms, please be courteous of others and observe the following:

  • Keep noise to an acceptable level as to not disrupt other meetings or classes in process
  • Rearrange furniture to its original configuration
  • Place all trash and leftovers into the proper receptacles and recycling bins
  • Erase the classroom whiteboard
  • Shut down the AV system (directions on how-to are listed on every podium)

  如果违反这些准则是报道,GSBS will contact the person who requested the reservation. Multiple violations will result in denial of future room reservations from the requester and/or group.

  Policies:

  • 预订和取消都是接受的via email only. No walk-ups or phone calls.
  • Priority reservations are given to GSBS classes.
  • Reservations are made on a first come, first served basis.
  • Cancellations require 48 hours advanced notice.
  • Please make sure room is clean after use, especially if catering is involved.
  • Please return the room to its original setup.
  • There is no presentation setup service. All rooms have instructions to self-start the A/V equipment.
  • We do not support the equipment you bring in.
  • There is no technical support before 8:00 am and after 5:00 pm during weekdays. There is no technical support on weekends and University Holidays.

  How do I reserve a room?

  1. Look in theCalendarfor your preferred room, available date and time. At least a15 minute gap*is required between adjacent events.
  2. Fill out theGSBS Room Reservation Request form.
  3. Wait for an email confirming your reservation - typically after 1 business day.
     
     *30 minutes for video conference. Failure to observe this will cause your meeting time to be adjusted when you receive your confirmation.

  How do I cancel a reservation?

  1. Cancellations require 48 hours advanced notice.
  2. The original requestor (or cc the original requestor) must send an email toGSBS_classrooms@uth.tmc.edu.
  3. Wait for an email confirming your cancellation - typically after 1 business day.
• Policies

  Passwords.Passwords are NEVER to be shared with anyone and under any circumstances. It is a violation of University policy to share a password. Passwords expire every 90 days. Passwords must meet a "strong" complexity requirement as outlined in the password change procedure. You can reset orrecover your password.

  Email.You are responsible for monitoring official email from GSBS and UTHealth which will only be sent to your official email account (ending in @uth.tmc.edu.) Automatic forwarding of GSBS/UTHealth email is not permitted.

  Account Duration.A change in your official status as a student according to the UTHealth Office of the Registrar will cause your network and email accounts to be deleted based on any of the following:

  • You withdraw from all your classes.
  • You are administratively withdrawn, dismissed, or placed on leave.
  • 90 days have passed since the end of your most recent term of enrollment.
  • You graduated and 90 days have passed since the last day of your final term of Enrollment.

  Procuring Information Technology. Any purchase of information technology goods and services using GSBS funds must be approved by the GSBS IT Manager. Certain purchases may require additional approval from GSBS Deans and Institutional IT personnel.

  Confidential or Sensitive Data. Confidential or sensitive data will not be stored under any circumstances on personal laptops, mobile devices and storage devices. Doing so is a violation of Institutional policy and there are Federal and State penalties. All users are provided with institution approved cloud storage. Users are encouraged to use this space for all critical and valuable data sets.

  Personal Laptops. All personal laptops must have a working and updated anti-virus scanning software installed.

  Personal laptops must have password protection at the operating system level and have full hard disk encryption active (BitLocker for Windows; Filevault2 for Mac OS X)

  Graduate Research Assistants and Faculty requiring the use of a laptop to fulfill their duties should request and secure approval and funding for a laptop from their department, lab or program if possible.

  MD Anderson Policies

  If you are working at MD Anderson, you must comply with MD Anderson's IT policies. Consult the MD Anderson Intranet at inside.mdanderson.org (accessible within MD Anderson's network.)

  UTHealth Policies

  The following sites have policies which govern information technology use at the institutional level. Not all policies affect GSBS directly; however, most IT Security and Network Operations policies do apply to all GSBS computers and resources.

  • Office of the CIO Policy Library(Intranet)
  • Handbook Of Operating Procedures (HOOP) - Information Technology

  UT系统波尔icies

  • UT系统波尔icy Website

  State/Federal Governing Policies

  • Texas Administrative Code, Part 10
  • Health Insurance Portability and Accountability Act of 1996
• Recommended Minimum Laptop Requirements for Personal Laptops

  Specification Mac and PC

  Wireless Adapter Intel 802.11ac (or better)Intel 802.11ac (or better)

  	Mac	PC
  Screen Size	13” (or larger) with 1024 x 768 resolution (or higher)	13” (or larger) with 1024 x 768 resolution (or higher)
  Processor	Intel i5 (or better)	Intel i5 (or better)
  RAM	8GB (16GB+ recommended)	8GB (16GB+ recommended)
  Hard Drive	SSD 256GB (or larger)	SSD 256GB (or larger)
  Operating System	Mac OS 10.15	Windows 10 Pro
  Encryption	FileVault 2 Full Disk Encryption	BitLocker Full Disk Encryption
  TPM Chip*	n/a	TPM Chip required
  Warranty	3-year AppleCare (recommended)	4-year hardware warranty (recommended)
  Antivirus Software**	Sophos Home Edition	Windows 10 Defender (included with Windows 10)

  *TPM chip is required for BitLocker Encryption

  **VPN requires Anti-Virus protection

  Questions? E-Mail us atgsbs.support@uth.tmc.edu

• MD Anderson Computing Device Policy and Process to Request Computing Device(s) for GSBS Students

  This is intended to help educate faculty, students and department staff who support GSBS students, on MD Anderson computing device policies and the process for requesting computing devices for students.

  (Rev. 8/26/21)

  Computer Eligibility Policy for GSBS Students

  GSBS students working in MD Anderson labs are eligible to receive one MD Anderson computing device. This policy also applies to all students appointed at MD Anderson (with or without a position number, i.e. contingent worker).

  Students may request a second device on an exception basis. However, a clear justification associated with such a request would be needed and the approval process will go through multiple levels.

  Although GSBS students are eligible to receive a computing device, it is not guaranteed and the final decision to provide any device, including a laptop, is at the discretion of the student’s department. Students who need a secondary device or need a laptop instead of a desktop should express their need to their faculty advisor. The faculty advisor should then work with the departmental staff to request a device.

  Process for Requesting a Computing Device - this is done by departmental staff

  There are two basic methods for a department to request and assign computers to GSBS students. In all cases, a designated department staff member, not the graduate student, will submit the requests through CEMS (MD Anderson’s Computer Equipment Management System).

  (1)Submit an “Equipment for a New Position”request in CEMS for the designated student.

  When to Use: When a student has selected a thesis advisor and will have a continuous appointment in a department for an extended period of time. This method requires that the student has both an ID number and a Position number. In this case, the computer will be assigned directly to the student.

  (2)Submit an “Expansion Request” in CEMS and assign the computer(s) to a department staff member.

  When to Use: When one or several students will spend short periods in a department and need a computer on short-term loan. In this case, the device(s) are assigned in CEMS to a department staff member, not the student(s). The staff member is responsible for assigning the laptops to students for the period needed, and for keeping an inventory of devices. This option allows a department to request and maintain a small pool of laptops to assign to their rotating students on an as-needed basis.

  Please refer to MD Anderson Institutional Policy #ADM0334 for additional guidance.

  USEFUL LINKS & RESOURCES

  Links are only viewable inside the MD Anderson network

  1. Computer Equipment Information Dashboard

  2. MD Anderson Computer & Security Policies

  3. MD Anderson Institutional Policy #ADM0334:Policy on Acquisition, Support, and Security of Institutionally-Owned Computers and Mobile Devices Policy. This policy is available through link #2 above.