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信息技术

UTHealth信息技术概述

IT解决方案中心:

电子邮件:
ITSolutionCenter@uth.tmc.edu

Phone:
713-486-4848
提交事件请求:
ServiceNow

信息技术(IT)提供部门s support for the UTHealth by planning, developing, delivering and supporting reliable, timely, secure and cost-effective systems and services to transport, process and store information throughout the institution with guidance from the信息技术治理委员会

IT is the central information technology service provider for the campus. The Medical School, School of Public Health and Harris County Psychiatric Center have IT departments which provide specialized IT services for those entities. These IT departments have a ‘dotted line’ reporting responsibility to the Chief Information Officer (CIO) who leads IT. The School of Biomedical Informatics also has its own IT staff for special support unique to a school that teaches information technology in a health sciences setting. The Graduate School of Biomedical Sciences (GSBS) has onsite IT staff and also receives support from Academic Technology.

研究需求可能是如此独特,以beplay苹果手机能用吗至于需要专门的技术专家。尽管不向中央IT部门报告,但这些支持人员仍负责遵循UTHealth政策,并普遍接受IT标准,政策和程序。可以通过学术技术或学校的IT部门beplay苹果手机能用吗来处理研究人员的技术需求。

查看IT Organization Chart (PDF)

校园IT部门

首席信息官办公室

Amar YousifUTHealth的副总裁兼首席信息官,在Uthealth提供信息技术(IT)的领导和监督。CIO是德克萨斯大学其他组件,UT系统和德克萨斯州信息资源部(DIR)的主要联络人。CIO代表了各种理事会,委员会和工作队。


Administrative and Academic Technologies

由...领着康妮·沃尔德里奇(Connie Wooldridge)副副总裁,行政和学术技术。

学术技术

学术技术implements and maintains technology solutions to support education, research, and clinics. These solutions include:

  • Development of effective online learning focusing on andragogy/pedagogy
  • 教育材料的发展
  • Creation of custom illustrations and other courseware graphics
  • 通过画布学习管理系统在线课程
  • Online Continuing Education System (Canvas Catalog)
  • 通过UTH-Share(Uthealth的Google for Education)记录合作
  • Development of Custom Web Applications and databases
  • 云服务集成与企业系统
行政技术

行政技术小组与UTHEADY行政业务领域合作,为企业范围的技术领导力,战略,应用程序选择,开发,实施,实施和支持解决方案提供:

  • 学生信息管理
  • Financial Management
  • 人力资源管理
  • 记录管理服务

Clinical Technology

这role of Clinical Technology is to:

  • Promote the use of technology in a clinical setting,
  • 协调该领域的校园活动
  • Provide campus-wide clinical applications.

Clinical Technology is still largely fragmented among practice plans and HCPC. As technology supports consolidation of services into a single provider, this fragmentation will decrease. At present, Clinical Technology is largely a collaborative effort providing central direction and services.

由...领着詹姆斯·格里菲斯博士,,,,associate vice president, Health Care IT.


Finance and Administration

金融和行政团队与CIO和IT部门负责人合作,为整个IT部门提供协调的行政支持。

金融和管理包括:

  • 创建,记录和维护预算和财务记录
  • 采购
  • Records Management
  • 计费和应收账款
  • Travel
  • Supplies
  • Processing personnel transactions
  • 维护部门文件
  • Coordinating activities and follow-up for the CIO

由...领着Dirra Boye,,,,director of information technology finance and administration.


信息技术基础架构

由...领着Derek Drawhorn,,,,associate vice president, IT Infrastructure.

通信技术服务

Communications Technology Services implements, maintains and operates the campus (local and remote) and clinic networks. Communications Technology also provides all voice related services to include digital phones, voice messaging, FAX and credit card technologies. This department also provide support for all enterprise video technologies to include WebEx, Cisco Meeting Server, and video recording service through Panopto. Internet connectivity is supported through a variety of different service providers, by this team.

数据中心运营和支持服务

数据中心运营小组经营大学的主要数据中心。该小组还为校园其他数据中心管理标准。

主要数据中心的人员为24/7。UNIX,Windows,Storage和Cloud支持团队为服务器和基础架构标准或部门系统的自定义托管服务提供技术支持,由该团队管理。企业范围内支持的关键领域包括:

  • Clinical and Healthcare Technology Systems
  • Email Services
  • 数据库服务
  • beplay苹果手机能用吗研究和教育平台

项目支持办公室

为整个校园的IT项目提供支持。活动包括:

  • 项目管理
  • Development and application of a system development methodology (SDM)
  • 项目计划
  • 项目预算
  • Project monitoring
  • Coordination of projects with IT and Procurement

Project managers are assigned projects by the CIO.


安全与灾难恢复计划

IT安全和灾难恢复计划小组提供:

  • Security awareness training,
  • IT安全政策制定,
  • Disaster recovery planning for critical services,
  • 防火墙服务,
  • Intrusion detection and intrusion prevention services,
  • Intellectual Property Protection and
  • 网络和服务器漏洞扫描。

IT安全不承担应用程序安全的责任。应用程序安全开发位于开发人员中,应用程序安全的管理主要属于应用程序所有者。

由...领着Beverly Moore,,,,associate vice president of information technology security and chief information security officer.


大学网络服务

大学网络服务通过利用综合营销计划来为校园的电子传播工作提供了合作,为该机构创建了共同的公众“面部”和一致的“声音”。员工提供效率和礼貌,以建立创新且有吸引力但易于访问和用户友好的在线资源。

主要责任领域:

  • 构建和维护健康科学中心的机构网络通道(主要的公共页面和大学范围内的Intranet,Inside UTHealth);
  • 管理机构应用程序和资源,例如人目录,,,,大学日历校园地图;
  • Track and report on university Web analytic trends;
  • 促进健康科学中心的创建网络标准并确保这些标准范围内实施;
  • Office of Public Affairs,,,,maintain responsibility for several campus emergency communication channels, including the大学紧急网站,,,,emergencyTwitter频道和the campus digital signage system;
  • 对大量机构,总体校园网站创造并保持责任。

由...领着Jennifer Canup,,,,executive director of University Web Services


User Experience and Support

由...领着巴塞尔·乔凯尔(Bassel Choucair),IT用户经验和支持副总裁。

用户体验和支持小组通过McGovern医学院IT部(MSIT),公共卫生IT系和中央IT组的合作进行协调。这三个小组共同设定了标准和协调活动,代表总体管理人员,医师计费系统,麦戈文医学院,Cizik护理学院,牙科学院和公共卫生学院。

IT解决方案中心

IT解决方案中心is a central IT support center providing customers with level-one technical assistance and support with UTHealth Enterprise systems, Clinical Applications, and Communication Technology. This group:

  • 评估电话,电子邮件和ITSM用户门户收到的传入事件和服务请求。
  • Communicates with customers to diagnose issues and walks them through a problem-solving process.
  • 查看用户生成的请求,以收集第二和第三级支持团队分辨率所需的其他信息。
  • 提供及时,礼貌和专业的跟进,并与我们的用户社区进行跟进。

由...领着大卫·波萨多(David Posado),IT解决方案中心的经理,这是用户体验和支持组的组成部分。

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