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Enrolling In Two-Factor Authentication via Duo Mobile

To add the Duo Mobile app to your phone, you must set it up while using a UTHealth computer located inside the UTHealth firewall. Such locations include:

  1. From any UTHealth desktop on campus;
  2. From any UTHealth laptop on campus and connected to the UTHealth wifi system;
  3. At any UT Physicians clinic; or
  4. At LBJ Hospital.

The Duo Mobile can be installed from either an Apple of Android Phone.

From any computer at one of the above locations, do the following:

  1. Go to theTwo Factor Authentication Page.
  2. Click on the Enrollment tab.
  3. Go to theTwo Factor Sign In Pageand follow the procedures.

This video tutorialalso shows how to enroll your phone.

Need Help?

If you still are unable to get Duo Mobile to set up on your phone,you can send a help desk ticketso your LAN Manager can help you with it.

Medical School Information Technology

Administrative Offices
6431 Fannin St | MSB G.520 | Houston, TX 77030 USA | Fax: (713) 500-0708
IT Help Desk: (713) 486-4848

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